FAQs
What material are the pendants and chains made of?
We are using sterling silver for these lovely pendants and their chains. We can let them be silver or plate them with Yellow or Rose Gold. Sterling silver (also known as 925 sterling silver) is a metal alloy used in jewelry. Pure silver is relatively soft so it is alloyed with copper (92.5% of silver and 7.5% of copper) to increase its hardness and strength.
How can I reveal the photo inside the pendant?
You can simply look into it or use the camera lens on your phone to reveal the pic. Or just shed a light from your smartphone’s flashlight onto the back of the lens to project your image onto any surface in the dark.
How much will I pay for delivery?
Shipping costs start at $4.95
How long does delivery take?
Delivery Time = Processing Time + Shipping Time
All items are made-to-order and require 3 – 5 business days to handcraft (Processing Time). Our production facility is located in Shanghai, China. Worldwide shipping can take up to 28 days (during covid lockdowns) but mostly 5 – 11 days during normal conditions (Shipping Time).
Can I return the product if I am not satisfied with it?
Our products are specially made according to a customer’s specifications so it cannot be returned unless it is defective or damaged during transportation.